April 6, 2024
In today's digital-first marketplace, having a solid online presence is crucial for construction companies aiming to capture the local market's attention. With over 80% of consumers turning to search engines to find local information, optimising your Google My Business (GMB) profile is no longer optional—it's essential.
GMB not only boosts your local SEO rankings but also significantly enhances your visibility in Google Maps and local search results. For construction companies, this increased exposure means being front and center when potential clients are searching for construction services in their area.
1. Claiming and Verifying Your Business Listing: The first step to unlocking GMB's full potential is claiming and verifying your listing. Verification lends credibility to your business and is a prerequisite for full profile management and visibility.
2. Completing Every Section of Your Profile: An incomplete profile can be as detrimental as no profile at all. Ensure every section is filled out comprehensively, from your business name and address to your service areas, operating hours, and contact information. Remember, accuracy and consistency are key.
3. Adding High-Quality Photos and Videos: Visual content significantly impacts user engagement. Businesses with photos on their GMB listings see 42% more requests for directions and 35% more website click-throughs than those without. Showcasing your completed projects and your team in action can provide a considerable boost.
The Power of Positive Reviews: Reviews not only influence purchasing decisions — with 93% of consumers affected by online reviews — but also play a crucial role in local SEO. A steady stream of positive reviews can improve your visibility and make your business more appealing to potential clients.
Strategies for Encouraging Client Reviews: Prompt your satisfied clients to share their experiences by making the process as easy as possible. Whether it’s through follow-up emails, SMS, or direct requests, remember to be polite and thankful for their feedback.
Handling Negative Reviews Gracefully: No business is immune to the occasional negative review. The key is in the response: address the feedback promptly, professionally, and with a resolution-oriented approach.
Leveraging GMB Posts: Keep your profile fresh and engaging by regularly posting updates, news, and special offers. These posts can increase your interaction with potential clients and keep your business relevant in search results.
Making the Most of the Q&A Feature: Encourage questions through the Q&A feature of your GMB listing and provide timely, informative answers. This not only aids in customer decision-making but also demonstrates your responsiveness and expertise.
GMB offers valuable insights into how customers find and interact with your listing. From search queries to engagement metrics, understanding this data can help you refine your local SEO strategy and better meet your clients' needs.
For construction companies in the digital age, a well-optimised Google My Business listing is a cornerstone of local SEO success. By following these steps to enhance your GMB profile, you’re not just improving your online presence; you’re laying the groundwork for sustained growth and increased client engagement.
Is your GMB profile working hard enough for your construction business? It’s time to audit your listing for optimization opportunities. If you haven't claimed your GMB profile yet or need professional help optimising it, contact us today. Let’s build a solid foundation for your online presence together.